Shipping & returns

Delivery and execution of the agreement

The delivery is done by Bpost or post nl, the delivery costs are mentioned beforehand at the conclusion of the agreement.

Articles ordered through this web store are delivered within the EU, Outside the EU is currently not possible.

All goods are shipped within 24 hours. Unless otherwise communicated.

Returns/right of withdrawal:

The Customer has the right to revoke the contract within a period of 14 calendar days without giving reasons.

With the exception of customized, personalized goods.
Returns can be sent to:

Creeper Concepts HQ

Armentiersstraat 41

8957 mesen

Belgium.

The direct cost of returning the goods will be borne by the Customer.

The goods:

- Original packaging
- New condition
- All accessories.

Indicate via mail, or note in the package what you want:

- Other product
- refund

The direct cost of returning the goods will be borne by the Customer.

Custom projects and print orders.

The Customer cannot exercise the right of withdrawal for:

- service agreements after full performance of the service.
- the delivery of goods manufactured according to the Customer's specifications, or which are clearly intended for a specific person;